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Maya Bank, a digital bank licensed by the Banko Sentral ng Pilipinas (BSP) integrated within the fintech app Maya, has been named as “Best Digital Bank in the Philippines” for the third consecutive year by The Digital Banker during the Global Retail Banking Innovation Awards 2025.
“This award affirms the power of an all-in-one fintech platform to drive both inclusion and growth. When you bring everything together in one trusted, intelligent platform, banking becomes simpler, fairer and more human—helping people and businesses grow side by side.”
Shailesh Baidwan, Co-Founder, Maya Bank
Maya Wins Best Digital Bank Title
In a media statement sent to BitPinas, Maya said that the award it received was a reflection of its goal of “making banking simpler, more open, and more connected.”
“Linking millions of Filipinos and merchants through one integrated platform built on technology and trust, the award highlights how Maya Bank has expanded financial access while achieving profitability in just three years.”
Maya Bank
The digital bank then shared that it has 8.2 million customers as of Q2 2025, which is a 100% increase from the same timeframe in 2024.
Maya also revealed that out of the 2.1 million borrowers within the bank, more than 50% of them are first-time borrowers. It also manages ₱50 billion in deposits and ₱25 billion in outstanding loans, with ₱152 billion in total loans disbursed since launch.
“Maya reaches a fast-growing, underserved segment—young, digital-first Filipinos and MSMEs with little or no credit history. Maya enables instant onboarding with just one ID and uses alternative data to assess creditworthiness and extend responsible credit.”
Maya Bank
Meanwhile, Maya shared that it is not just offering financial services to its individual users but also for businesses.
It presented its proprietary technology and AI stack, which is built in-house. This technology, according to Maya, enables faster innovation, better risk management and greater flexibility than legacy systems.
Technically, Maya’s AI models help a business scale responsibly while keeping its non-performing loan ratio of around 3.5% by handling credit scoring, pricing, and fraud detection.
“Each transaction in this ecosystem strengthens the whole. Consumers earn rewards when they pay with Maya, merchants reach more active customers, and every purchase generates data that shapes smarter, more personalized products—deepening engagement, loyalty and everyday use.”
Maya Bank
Aside from the award, Maya said that it also received recognitions from Hong Kong-based Asian Banking & Finance and London-based Global Finance. It was also recognized among the World’s Best Banks by Forbes Magazine.
“This isn’t just about technology—it’s about the millions of Filipinos who now have easier access to financial tools that used to be out of reach. Every new account opened, every credit extended and every transaction made represents someone gaining more control over their financial future.”
Angelo Madrid, President, Maya Bank
What is Maya Bank?
In 2021, PLDT’s Voyager Inc., the parent company of PayMaya, which was rebranded into Maya, secured a digital banking license from the BSP. It was among the first six entities to secure such license.
Worth Reading:
In 2022, five months after launching, Maya reported attracting one million customers and reaching ₱10 billion in deposits.
Worth Reading: Maya Bank Reaches P10-B Deposits in 5 Months
This article is published on BitPinas: For Three Consecutive Years: Maya Bags ‘Best Digital Bank’ Award
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